Our Sustainability Strategy

Creating long-term value through sustainability
We aim to meet societal needs and to create long-term value for society, local economies and all our stakeholders.

At the heart of our sustainability strategy lies our responsibility to ensure financial resilience and run a strict risk management system. In doing so, we ensure that we can do business sustainably into the future. Provided this criterion is met, our sustainability strategy consists of three main cornerstones:
- Maximise the positive impact of our products and services on society and the environment
- Minimise or completely avoid any potential negative impacts
- Ensure all our employees behave responsibly
These three cornerstones are embedded within two additional and crucially important elements:
- Local communities and economy: We respect the unique context of each core market and aim to support local communities and the economy in these markets.
- Our people: Our sustainability strategy is driven by our people. That is why we invest heavily in developing sustainable skills and vision across our workforce, encouraging a responsive, respectful and results-driven approach in all employees.
The United Nations Sustainable Development Goals (SDGs) have played a key role in shaping our sustainability strategy and target setting. By focusing on five high-impact areas closely tied to our role as a bank-insurer, we aim to maximise our impact.

Our sustainability strategy focuses on four key areas: environmental responsibility, financial literacy, entrepreneurship, and longevity and health. These areas align with current societal needs, and we aim to provide sustainable solutions in each of these domains.
This focus area relates to climate change and other environmental challenges related to biodiversity, pollution, water, and the circular economy.
We believe it is our responsibility to contribute to improving the general public's understanding of financial concepts and products.
We aim to support entrepreneurship, stimulate job creation, and contribute to sustainable economic growth through our core activities and partnerships.
In Belgium and the Czech Republic, our focus is on longevity. In our other core markets, we aim to improve quality of life, healthcare, and health in general.