You may have received a message via email, letter or SMS asking you to get in touch with us regarding a payment that is due to you. Our contact information provided to you in genuine communications can be verified in this section of the website.

KBC Bank NV Dublin Branch (“KBC Dublin Branch”) remain committed to supporting our customers and we understand that if your account has closed or transferred or if you need support regarding a refund or goodwill payment from KBCI (now Exicon) you may still wish to get in touch. You may also have received correspondence from us asking you to get in touch with us. You will find more information here on how to get in touch.

Please contact General Services for all queries on 01 961 9800 Monday – Friday 9.00 am – 5.00 pm. When you call this number you will be directed to leave a message with your contact information and details of your query and we will arrange for the appropriate Team Member to return your call, where possible, within 48 hours Monday to Friday. Rest assured we are still on hand to assist you with all your queries, and we appreciate your patience at this time.

Alternatively, if you are seeking a copy of all of your information from KBC Dublin Branch (Data Access Request), please complete the Customer Request Form (pdf, 40KB) and return to rightsmanagement@kbc.com. Further information on KBC Dublin Branch’s Data Protection can be found here.

You can find more information on how to reach out to us on specific queries here.

If you need additional support please let us know. Our team are skilled in helping customers with various needs and a dedicated staff member will be available to assist you.